What to do in case of emergency

Please call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us first, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repair.


Sore Teeth

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws.


Wire Irritation

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.


Loose brackets or bands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.


Lost separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.


Gly-oxide is an oral antiseptic (cleaner). It is used to shrink swollen gums by eliminating bacteria that cause the gum swelling.

There are two good ways to use gly-oxide:

  1. Apply toothpaste to your toothbrush and massage gently around the gum line of your teeth. After thoroughly brushing your teeth, rinse off your brush. Apply a few drops of gly-oxide to your brush and gently brush your gums where they meet the teeth. A white foam may appear; this is normal. Repeat this procedure every day until the redness, swelling and/or bleeding disappears.
  2. Apply gly-oxide directly to the gum line. If your gums are too sore to brush the gly-oxide into them, gly-oxide can be dropped directly onto the gums. Once the soreness disappears, gly-oxide can be used as directed in #1.

If you cannot find gly-oxide over the counter, ask your pharmacist.